LiveRussianCams Help & Frequently asked questions

Back to topWhat's LiveRussianCams all about?

www.liverussiancams.com is an Europpean adult live chat platform, featuring two ways video/audio/text chat interaction with some of the sexiest amateur models worldwide. On LiveRussianCams there are over 12000 registered models (growing each day) and around 150 models online at any time.

With an intuitive, simple and easy way to use flash interface, LiveRussianCams ensure a smooth navigation and an unique experience for everyone. Our Advanced Filters located at the upper side of each "Online", "Offline" and "My Favorites pages", will help you to quickly find models that fits to your cravings.

Back to topModels from Online pages are really live?

Definatelly, YES! All our Online Models are broadcasting live from their homes or studios. We strictly forbid usage of recorded video as live stream; we are permanently monitoring our models’ activity and if any of them gets caught using such practices, we immediately close their model account.

Back to topHow do I video chat with a Model?

Browse our Online Models page, by default you will see all available live models, with the help of our filters (ie: Categories, Language, Chat Type, Search etc) you can sort out models depending on your preferences. Once you click on a model you are entering her live video chat room. Everything inside a video chat room is happening in real time, you can watch and hear the models (if their sound is on), you can talk with them via instant text messages and models can answer back in the same way or by voice (if sound is enabled on models side).

Back to topIs Registration really free?

YES, Registration on LiveRussianCams is absolutely FREE.
Click here to Signup | Read about other free services | Jump to “How do I register?” question

Back to topIs there any software installation required to view models?

Beside Adobe Flash Player which most probably is already installed on your PC, there isn't any other required software. However it's recommended to have the latest Adobe Flash Player plug-in for the browser you are currently using.
Check Flash Player version here | Get the latest Flash Player version here

For some optional features like "Instant Notification" we provide XloveMessenger a small desktop application, 100% compatible with any Operating System.
Read more about XlovecamMessenger

Back to topWhat services are free on LiveRussianCams?

Free video chat - In this part of the website you can chat with our models in simple text mode, hear and view them for free. Models aren't nude and chatting is mild. As a Guest your Free Chat session will be interrupted after 1 min. To get rid of this limitation we recommend you to create an LiveRussianCams member account.

Free registration - Creating an LiveRussianCams member account is completely free; as a registered member you can enjoy our Free Chat area without interruptions.

Free video zoom - normal size of live video is 320x240, you can zoom it up to 734x550 for FREE.

Free models pictures - Every model on www.liverussiancams.com has a personal images gallery that can by viewed for free by accessing their "Complete Profile".

Free models videos - Every model on LiveRussianCams has an option to record free video teasers that will appear in their Profile. These videos can be watch for free by our members. If no videos appear on a profile, it means that model didn't add any videos yet.

Add models to "My favorites" page for free - On every model Free video chat room and Complete Profile page (Information tab) you will find an option/link named "Add to my favorites". Pressing it will add that model to "MY FAVORITES" page - located on LiveRussianCams top menu bar. It is always wisely to add models that you like as your favorites, to easily find them next times you're visiting our site.

Free messages - you can send/receive free text messages to/from any LiveRussianCams model

Free emoticons - you can send chat emoticons no matter if you are in Free or Private area.

Back to topWhat services are paid on LiveRussianCams?

Private Area - is the section where our models are allowed to perform nude private shows. Before being able to join a Private Show you have to buy credits using PURCHASE CREDITS link from LiveRussianCams top menu.

V.I.P Area - is the section where any of our models can provide extra pictures and videos. You can access a specific model VIP Area with a monthly based subscription, payable with your LiveRussianCams credits.

Back to topHow do I join a Private Show?

On every online model free video chat room, you will notice a big square button saying ENTER PRIVATE SHOW. If credits are available on your account use this button to start or join a Private Show. Once you've done it, a notification window will inform you about your available credits balance and model price per minute. Your private session is starting when you click on "Enter Private show with ModelName" button. From this moment on, the model will let herself go to your wildest fantasies (within the limits set by our platform rules). During the show, you will be able to see her, listen to her, and even talk to her if you have a microphone plugged in your computer. And if you wish, the model will also be able to see you.

If there are no credits available in your account, pressing Enter Private Show button will redirect you to Purchase Credits page.

Back to topHow do I leave a Private Show?

You can exit from a Private Show by pressing LEAVE SHOW button or simply navigating to a different area of the site. You should know that LiveRussianCams has a PAY PER MINUTE billing, for example if you spend 1 second in a Private Show it will cost you the charge for 1 minute, spending 1 minute and few seconds = the cost of 2 minutes and so on.

After leaving a Private Show you have the choice to rate model performance with 1 to 5 stars, as well as writing a comment which will appear on model Complete Profile.

Back to topWhat is the price per minute?

The price of a private show varies between 1€ and 2,50€ per minute, depending on the model.
You are informed of this price before entering a private show. Model price per minute is also viewable in their Complete Profile page. All private shows are charged by the minute.

Back to topCan I buy more credits without interrupting my Private session?

Yes, on LiveRussianCams is possible to add more credits to your balance while being in a Private Show. Just press "Purchase more credits" button located on bottom-left side of the page. Purchasing credits options will appear in a small pop-up window. See "How do I buy credits?" question for more details.

Back to topHow do I join a model V.I.P. Area?

IF an LiveRussianCams model has an active VIP AREA you can subscribe to it from her Complete Profile page > V.I.P. tab. One VIP subscription fee may vary depending on model; the amount will be deducted monthly from your LiveRussianCams credits

Important Note: If you can’t see “V.I.P.” option on a model Complete Profile page, it means there isn’t any active VIP content available yet for that specific model (for VIP area activation each LiveRussianCams model has to provide a minimum of 10 private videos)

Back to topHow do I cancel my V.I.P. subscriptions?

You can easily cancel your VIP subscriptions; just login to your LiveRussianCams account, go to “Your VIP subscriptions” page and use “Stop rebill” option - which is available for each of your subscriptions. (YOUR ACCOUNT top menu button > Your VIP subscriptions > Stop rebill)

Back to topHow do I buy credits?

It's very simple and fast to buy credits on LiveRussianCams by using "Purchase Credits" top menu button available on all LiveRussianCams pages.

Step by Step instructions:

1. Login to your LiveRussianCams member account;
2. Click on "Purchase Credits" top menu button (you'll be redirected to Purchase Credits page);
3. Choose your desired payment method (credit card, phone, sms etc);
• For credit card billing, select desired credits package and press "Credit Card Payment" button; on the next page add your credit card details, press "Submit" button and you're done (if transaction issuccessful).
• For Phone or Sms billing check the details provided on "Purchase Credits" page - Phone / Sms section. Note: If you can't see a Phone / Sms billing option it means that this payment method isn't available for your country.

Same procedure applies in the case of adding extra credits to your balance. Additional "Purchase more credits" buttons are available on all free video chat rooms and private rooms. It's also possible to add more credits during a Private Show (without leaving it).

Back to topIs my privacy secure with www.liverussiancams.com?

Yes, we are using the latest technology to ensure that your personal data is always protected and we highly respect your privacy.
See also our Privacy Policy.

Online payments on www.liverussiancams.com are 100% secure and only a discreet reference will appear on your banking statement.

Back to topAre there any recurring fees?

No, currently on LiveRussianCams there are no recurring charges. You manually add credits to your member account every time you need to.

Back to topWhat if I need billing support or billing information?

You can reach our billing department HERE or from your LiveRussianCams account > Purchase Credits page > There is a link below Credit Card box - "Click here to reach our support.". You will be redirected to the billing departed, use this Contact only for billing related questions. Additionally a detailed Billing FAQ is provided on that page.

In case of other problems or difficulties, fill out our Contact Form. Please be as detailed as possible in your problem description. Thank you!

Back to topHow do I register?

Creating a member account on LiveRussianCams is FREE and easy as 1, 2, 3.
Just press on SIGN UP top menu button, fill in the Registration form and press REGISTER button. "Voila" your free account is ready to go. We do not require email confirmation for your free account; however our system will automatically send you an email containing your account username and password.

Keep your LiveRussianCams login details in a safe place; keeping these details in your email inbox is not SAFE enough, this is why we strongly recommend deleting emails containing sensitive information (like usernames and passwords etc)

Back to topCan I create multiple accounts?

Yes, as long as you don't use these accounts for inappropriate purposes, we have no problem with it.

Back to topI lost my password, what should I do?

Use our Lost Password form to reset your password. You'll need to provide your user name and email. We will send you a new password via email.

In the case you're not receiving our email; first make sure you've checked also the Spam folder, if the email is nowhere to be found, add our email address to your Contacts list (Safe list) and use Lost Password feature again.

Back to topI don't remember my LiveRussianCams username, what to do?

You can create a new account, anyhow if you want to recover the one you don't remember about, please Contact Us

Back to topWhy I can't save my login details to my favorite Passwords Manager application?

Passwords Manager software or browsers Auto-login feature won't work with Flash forms.

You do have a checkbox bellow Login form that allows you to save your NickName, however for security reasons we DO NOT offer a "Remember my password" option within browsers.

A solution for fully automatic login is the usage of XloveMessenger.
Read more about XloveMessenger!

Back to topHow do I check my credit balance?

Easiest way to check your credits is by entering a free chat room, (you need to be logged in) your balance is displayed above "Purchase more credits" button (middle-left side of the page).
You can also view your current balance right after you click "Enter Private Show" button or by accessing your "Personal information" page (YOUR ACCOUNT top menu button > Personal information).

Back to topHow do I close my LiveRussianCams member account?

We hope this won't be necessary :) but if you really have to do it... than Login to your account > go to "YOUR ACCOUNT" page > Personal information page > Press on Edit button > Bellow Edit form you'll notice a "Close my account" link.

Back to topCan I exchange personal information with LiveRussianCams Models?

It is strictly forbidden to exchange any kind of personal information with our models, such as: addresses, emails, phone numbers, and any other kind of information that would allow a direct contact with any of the models.

In case of breaching this rule, our moderation team will immediately shut down your account without any notice and no possibility of refund.

Back to topHow can I find more information about a model?

While being with a model in her free video chat room, you can access her Profile (see "Complete Profile" link). On this page you will find information about model age, body measurements, price per minute, personal description and other valuable information. From Profile page you can also access model pics and videos (if available), her schedule (if completed), you can view comments left by other customers after they enjoyed a Private Show with that model and you can send her/him text messages.

Back to topHow can I send messages (email like) to models?

You can send text messages to a model from her "Complete Profile" page > Messages tab.

For an Offline model, you are automatically redirected to that model Complete Profile page. If you want to send a message to an Online model, you'll find a "Complete Profile" link inside her free video chat room.

Back to topHow do I read messages I receive from Models?

Login and Click on "YOUR ACCOUNT" top menu button, you will see your LiveRussianCams Inbox right away. From this page you can also check Sent messages.
Additionally bellow LogOut button (top-right corner of the page) we notify you about the number of new/unread messages, pressing that text will also take you to messages Inbox page.

Back to topHow do I add models to "My favorites" page?

"Add to my favorites" links are available on the following pages:

• Online models free video chat room;
• Online and All models - Complete Profile page;
• Private Show page;

Back to topI want to be notified when my favorite models are online, is it possible?

Yes, with the help of XloveMessenger a small, easy to install and use, standalone application. XloveMessenger has the feel of a regular instant messenger program, our online models being your Contacts list. You can also see a separate list with your online favorite models and you're notified in a small slide-up window, every time one of your favorites goes online. Other important features included in XloveMessenger are:

• access to models free video chat room directly from your desktop;
• optional setting to remember your username and password;
• feature to search by model name;
• possibility to sort models order by various filters like: Category, HQ, Rating etc;
• optional setting to load the program on system startup.

Visit this page to install XloveMessenger

Back to topHow do I rate models?

You can rate a model with 1 to 5 Stars after you Exit from a Private Show. A notification window will ask you if want to rate that model, by default our system applies a 3 stars rate to all models, if you are choosing to press Cancel no stars are counted for the model, if you press Submit button without touching the stars, default rate (3 stars) will apply.
Click your mouse left button and drag it over stars for a more accurate rate.

Back to topHow do I add my comments to a model profile?

Same as rating option, comments are available after you're leaving a Private Show. In the notification window, below rating stars you'll see a comment form where you can write your impressions.

Back to topHow can I talk with a model via microphone?

For this feature you need a microphone installed on your PC. You can send/enable your audio only in a Private Show. Up to four customers can join a model Private Show in the same time, but only first connected customer will be able to send audio. It is possible to enable/disable your audio at any time; by default this feature is disabled.

Back to topHow do I send my webcam to models (Cam2Cam)?

Cam2Cam feature is available in Private Show only for first connected customer. Using Cam2Cam requires a webcam to be connected and installed in your computer. It is possible to enable/disable your webcam at any time; by default this feature is disabled.

Back to topSome parts of LiveRussianCams site are not loading properly! Why?

We use Adobe Flash technology; make sure you have the latest Adobe Flash Player plug-in for the browser you are currently using.
Check Flash Player version here | Get the latest Flash Player version here

Back to topI plugged my microphone but model can't hear me, what to do?

Check these steps:

• While in Private Show make sure you have enabled "Your Microphone" (small icon located in the right side of chat box);
• Remember that you can use this feature only if you are first connected customer. If there is no Microphone icon available in the page, it means that another customer joined that Private Show before you.
• Check out Flash Settings - mouse right click on model video, choose Settings, a small box will appear. In the bottom of that box there should be 5 small icons, first press on second one (from left to right - Privacy) and make sure Allow and Remember are checked. Go to third item (from left to right - Microphone) and make sure the correct audio device is selected and adjust Record Volume if needed.
• Make sure your microphone is plugged into the proper port (usually pink one);
• Some microphones are equipped with ON/OFF button, check for it;
• From your desktop or control panel access Audio/Sound Settings > Recording > and make sure Microphone and your Sound Device are properly selected; also check out your microphone volume;

Back to topMy webcam works on my PC but model can't see me, what to do?

Check the following steps:

• While in Private Show make sure you have enabled "Your Webcam" (small icon located in right side of chat box)
• Remember that you can use this feature only if you are the first connected customer. If there is no Webcam icon available in the page, it means that another customer joined that Private Show before you;
• Make sure that your webcam is not currently used by another application;
• Check out Flash Settings - mouse right click on model video, choose Settings, a small box will appear. In the bottom of that box there should be 5 small icons, first press on second one (from left to right - Privacy) and make sure Allow and Remember are checked. Go to last item (from left to right - Webcam) and make sure the correct Camera device is selected.

If you would like to test your camera prior to join a Private Show, use this page: Camera Tester

Back to topTesting audio and webcam

Back to topHow do I contact your customer service department?

For billing related information please access this page: Billing Support

For any other questions or suggestions please fill out this Contact Form

You can also contact our live support on this page: Live Chat Support

Company info: